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Frequently Asked

A Laguiole en Aubrac corkscrew is a high-quality, traditionally crafted corkscrew originating from the Laguiole region in France. It is renowned for its distinctive design and superior craftsmanship.

The name “Laguiole” originates from a small town in the Aubrac region of southern France. It has become synonymous with quality craftsmanship in knives and corkscrews.

“Laguiole” is a generic term and does not refer to a single, specific manufacturer. On the other hand, “Laguiole en Aubrac” is a registered trademark. To draw a comparison, it’s like the difference between buying “a car” and buying “a Mercedes”. Purchasing a “Laguiole en Aubrac” product ensures you are getting a product from a recognized and registered brand, guaranteeing its authenticity and quality.

Authentic Laguiole corkscrews are known for their distinct design, craftsmanship, and often have the iconic bee emblem. It’s essential to purchase from reputable sellers to ensure authenticity.

To use a Laguiole corkscrew, insert the spiral into the cork’s center, twist until the cork begins to rise, and then use the lever to fully extract the cork from the bottle.

Our corkscrews are crafted from a diverse range of materials, from exotic to Mediterranean woods, horn to horn crust, mammoth ivory to mammoth ivory crust. We also utilize vibrant acrylics and solid metals in both matte and glossy finishes.

Yes, we offer six engraving fonts and a variety of symbols. However, we cannot accommodate requests for additional symbols or font styles. Each laser engraving machine requires specific formats that cannot be customized on-demand.

Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-3 business days and then shipped to you. Please refer to the specified page for details.

Yes, we do. Please refer to the specified page for details. If your country is not listed, kindly contact us, and we’ll consult with our carrier to provide you with the rates.

We offer a 15-day window for purchase retractions. However, any engraved items cannot be refunded in accordance with French law. We do not facilitate product exchanges based on wood or horn tone, grain, or color preferences.

To ensure the longevity of your corkscrew, clean it after each use and store in a dry place. Avoid exposing it to extreme temperatures or moisture.

We accept major credit cards, PayPal, and other standard payment methods.

Once your order is shipped, you will receive a tracking number via email from DHL. You can use this link from the shipping provider’s website to track your order.

Yes, our site uses advanced encryption methods to ensure that your personal and payment information is kept secure.

While we do not offer specific bulk pricing, we do provide complimentary engraving. Additionally, each purchase can be complemented with a synthetic leather case valued at €9 and an elegant oak box.

The distinctions lie primarily in the handle materials, each with its unique polish and finish. Some models feature specially chiseled bee motifs, while others boast intricate engravings. Additionally, select designs come with a Damascus blade, showcasing unparalleled craftsmanship.

You can reach our customer service via the “Contact Us” page on our website, by phone

The Laguiole tradition dates back to the early 19th century in the town of Laguiole in southern France. Over the years, it has become a symbol of French artistry and craftsmanship in the world of knives and corkscrews. More on this page.

No, due to the artisanal nature of our products and their inherent value, we do not hold sales or offer promotions.