Shipping

Shipping Costs and Delivery Details

Delivery Times:

  • For European destinations: Typically 2 days.
  • USA & Canada: Around 4 days on average.
  • Australia: Approximately 6 days.

Keep in mind that unpredictable events like peak shopping periods (Christmas, Father’s Day), strikes, natural calamities, aviation issues, or global pandemics such as a COVID-19 resurgence can alter delivery timelines. Thus, we can’t assure exact delivery dates.

Shipping Weight & Costs:

  • The baseline weight for items like corkscrews is 0.86 pounds (390 grams).
  • Ordering more than one corkscrew? We’ve got the extra weight charges covered.
  • Heads up: If you’re in a remote or challenging area (like mountains or islands), shipping might cost more. Based on the fee you’ve paid, we could choose another shipping method.
  • Currently, we don’t ship to Russia due to ongoing global events, and we also exclude French overseas territories like Reunion Island and Polynesia.

For specific shipping rates, see below or input your address at checkout:

  • France – Colissimo: €9 / DHL: €17
  • Neighboring European countries: €20
  • Other European countries: €22-€42
  • DHL for UK, Belgium, Switzerland: €22
  • USA: €26
  • Canada: €36
  • Australia: €42
  • Jersey & Guernsey: €45
  • Other destinations: €42

Changing Shipping Costs:

  • We don’t inflate our shipping rates. We base them on DHL’s charges. If fuel costs shift, the rates may follow suit due to oil prices.

Order Tracking:

  • Once we dispatch your order, DHL will shoot you a tracking link through email or text.
  • For peace of mind, we’ll also send a tracking link as soon as your package is prepped for pick-up. If you’re missing this info 24 hours post our shipping notification, peek into your junk folder.

Missed Deliveries:

  • Not around when the delivery’s due? You can reschedule or pick up your package at a nearby location.

Order Cancellation:

  • If you change your mind, let us know ASAP. We’re quick and get orders out (even the engraved ones) within 1 to 12 hours. Remember, transaction charges from payment methods are non-refundable.
  • The natural materials that make up the handles of our corkscrews are unique, just like the chiseling. Due to the inherent uniqueness and potential misunderstandings regarding this fact, we must clarify that product images are for illustrative purposes only and are not contractually binding.
  • Any engraving is permanent. Consequently, personalized items cannot be exchanged or refunded, in line with French laws regarding product customization.
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